1. Information we collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Driver's license information
- Payment information
- Booking and rental history
- Communications with us and rental agencies
2. How we use your information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your rentals
- Provide customer support
- Improve our services
- Send promotional communications (with your consent)
- Comply with legal obligations
3. Information sharing
We share your information with rental agencies to facilitate your bookings. We may also share information with service providers who assist us in operating our platform, processing payments, and providing customer support.
We do not sell your personal information to third parties.
4. Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure payment providers.
5. Your rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
6. Data retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for tax and legal purposes.
7. Contact us
For privacy-related inquiries, please contact our Data Protection Officer at privacy@utana.com